Last updated: July 10, 2025
Sync2Hire is excited to welcome Terry Smith, Sr. Manager, HR Systems at The Cheesecake Factory and long-time iCIMS customer, as a Customer & Product Advisor.
Terry brings deep, hands-on experience leading HR technology and recruiting systems for one of the most recognizable restaurant brands in the world. His perspective at the intersection of HR systems, field operations, and recruiting efficiency will play a key role in shaping how Sync2Hire supports complex, multi-location enterprises.
Why Terry Smith, Why Now
Enterprises like The Cheesecake Factory manage thousands of employees across hundreds of locations, with constant hiring needs and a high expectation for consistency, compliance, and speed.
Terry has spent his career ensuring that HR systems actually work for the people who use them every day—from recruiters and hiring managers to field leaders and operations. He understands what it takes to roll out technology at scale, what slows hiring teams down, and where communication breaks down between corporate, HR, and the field.
Bringing Terry into the Sync2Hire journey helps us stay grounded in real-world use cases and deliver a product that truly matches how large, distributed organizations hire.
Strengthening Our Alignment with iCIMS & Enterprise Hiring Teams
As a long-standing iCIMS customer, Terry knows first-hand the power of a strong ATS foundation—and where additional collaboration is needed around it.
His experience working with iCIMS in an enterprise environment gives him a unique vantage point on how Sync2Hire can best complement the ATS rather than compete with it. By centralizing hiring communication in one place, organized by job, stage, and candidate, Sync2Hire aims to unlock even more value from the ATS investments companies like The Cheesecake Factory have already made.
Looking Ahead
Welcoming Terry Smith as a Customer & Product Advisor is an important step in Sync2Hire’s evolution.
As we continue to deepen our presence within the iCIMS and SAP SuccessFactors ecosystems, we are committed to partnering with leaders who live the day-to-day realities of enterprise hiring.
We are grateful for Terry’s trust, time, and expertise—and we’re excited to build the future of internal recruiting collaboration with his guidance.
Stay tuned for more updates as we continue to collaborate with forward-thinking HR and Talent leaders across the enterprise landscape.
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